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Issue 436


“Craft at scale” is a white whale
“Craft at scale” is mutually exclusive with the kind of rapid and unending growth that’s the baseline expectation for traditional startups and public tech companies.

The UX Research Reckoning is Here
UX Research as a discipline, and researchers as an outstanding breed of human, deserve a self-critical look at how we got here and what to do now.

Why Chatbots Are Not the Future
A few reasons chatbots are not the future of interfaces.

Scaling Conversational Interfaces
With the explosive popularity of Large Language Models, many companies are implementing chat user interfaces for a wide range of use cases leading to more UI design explorations.

How Figma draws inspiration from the gaming world
The parallels between developing gaming interfaces and building Figma and FigJam.


Don’t know where to start with user research? Try these templates
Want to see how leading organizations do usability testing or customer interviews? Dovetail’s new community has 100s of user-generated templates created by the best in the biz. Get started free today.

Tools and Resources

Deep Dives
A new interview series full of stories and advice from top designers to help you take a huge leap forward in your career.

750+ free illustrations for creative projects.

A visual technique library for visual technique lovers.

UX Portfolio

Gautham Mukesh
Gautham is a designer at BrowserStack.

Looking to find your next UX gig? Join my UX talent collective and check out the UX job board.

Last But Not Least

The UX of a Coconut Sucks

UX Lessons from Nature’s design flaws

“Design used to be the seasoning you’d sprinkle on for taste; now it’s the flour you need at the start of the recipe.”
— John Maeda

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