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Issue 324


Citibank just got a $500 million lesson in the importance of UI design
Citibank was trying to make $7.8M in interest payments. It sent $900M instead.

UI & UX Micro-Tips
Sometimes it takes only the smallest adjustments to help quickly improve the designs you’re trying to create. Here more tips.

This Is Not Good Design
Seven kinds of bad design.

Honor the Material
Despite the exponential leaps in hardware capabilities, many of the apps that we rely on every day aren’t much different from what they were 13 years ago.

How to Improve UX Design
7 key points that affect the usability.

Behind the Design: Facilitating design discussions through tables
Help you and your teams work through questions that uncover themselves after you’ve started designing.

My UX identity crisis
Reflections from a journey transitioning into a strange new culture, and the search for belonging.

Tools and Resources

A Beginner’s Guide to Getting Started in UX Research
Resources to help people get started in UX Research.

The State of User Research 2021 Report
Results from a survey of 525 user researchers in 44 countries.

The design tool for everyone, powered by AI.

A 30–60–90 day plan for product designers
A guide for any Product Designer joining a new team.

Plant: Public pages
Plant has added the ability to share projects with anyone publicly.

UX Portfolio

Karen Escarcha
Karen is a psycholinguist turned designer from Carnegie Mellon University.

Vivian Lee
Vivian is a freelance UX designer.

Last But Not Least

How to deal with designers in 10 easy steps
Follow these steps and you’ll have a strong group of pixel pushers ready to work for you.

“To design is to plan, to order, to relate, and to control. In short, it opposes all means of disorder and accident.”
— Emil Ruder