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Issue 109


Pushing That Crosswalk Button May Make You Feel Better, but …
Some buttons we regularly rely on to get results are placebos that promote an illusion of control but that in reality do not work.

A Design Team’s Guide to Leveling
A design team with an excellent job leveling system has an easier time retaining the designers they worked so hard to hire.

The Ultimate Guide to Chatbots
Why they’re disrupting UX and best practices for building them.

Design Critiques: Encourage a Positive Culture to Improve Products
Open feedback is essential for a collaborative UX process. The right facilitation process can foster an efficient, honest feedback loop.

Whiteboard Design Challenge Framework
A simple framework to help designers with whiteboard challenges in an interview.

Design Jargon, Simplified
Describing our work can be exhausting for those who aren’t immersed in our world on a daily basis so Cooper tried to define some commonly-used design terms.

Tools & Resources

Origami Studio
Facebook has updated their tool for designing modern interfaces and made it available for free.

Material Design
Google is making Material Design more accessible by bringing their existing work together in one place, including a new suite of tools to help make product design more productive and inspiring. Can’t wait to try Gallery and Stage.

macOS Touch Bar Human Interface Guidelines
Apple just announced a new Touch Bar on MacBook Pro models and updated their Human Interface Guideline with guidelines.

The whiteboard reimagined for collaboration in the cloud.

Five to Inspire
The same 5 questions to some of the top designer to inspire you.


20 User Research Questions Answered by Laura Klein & Steve Krug
The three most common questions about research, the simplest user research you can do, and more.


Joshua Taylor
Joshua is a product designer who formally was the Design Director at Evernote. His site showcases some cases studies of his best work.

Last But Not Least

Test your UX judgment!
Answer 8 questions about UX design, then see how other UX practitioners answered the same questions.

“Questions are places in your mind where answers fit. If you haven’t asked the question, the answer has nowhere to go.”
— Clayton Christensen